There are certain cases where the Pocketalk battery may become fully drained, if left sitting without charging for a while.
(this may also occur on newly purchased devices too sometimes, because the battery actually slowly drains even in the boxed / powered off state)
If your device is in this "discharged" state, the device may not turn ON even when the power button is pressed, and charging may also not start just by connecting the power cable.
If you notice your device to be in this state, there are certain procedures you can take to help get it out of the discharged state.
Please refer to the following video which explains this step-by-step.
Sep 4, 2024