Connectivity
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Can I Use My Phone for Bluetooth Tethering?
No, the Bluetooth functionality does not support Bluetooth Tethering and is solely intended for connecting to speakers or earphones only. -
Can I use Pocketalk as a Wi-Fi Router?
Unfortunately, Pocketalk is not designed to work as a Wi-Fi router, so you will not be able to set up any Wi-Fi hotspots with it. (Although you can access Wi-Fi hotspots from Pocketalk to Wi-Fi routers or hotspots on your smartphone, you can’t go the other way around and connect from your smartph... -
No. An internet connection is required via Wi-Fi, mobile data, or a personal hotspot. This is because Pocketalk relies on robust language engines and cutting-edge cloud technologies to carry out its highly accurate translations. When you purchase Pocketalk, it comes with two years of unlimited g...
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Do I Need To Purchase A Separate SIM Card?
No, not if the country you intend to use it in is one of our supported countries. Pocketalk comes with a SIM chip already built-in so it’s ready to use right out of the box. Simply turn on Pocketalk, and the mobile data will automatically connect to the internet. -
How Do I Connect to Wi-Fi Networks?
Pocketalk will work off of it's embedded global SIM even if you do not connect to a Wi-Fi network, but if you would like to connect using Wi-Fi, please follow the steps in our online manual. Note that in order to update the software to the latest version, you will need to connect to Wi-Fi. -
How Do I Know I’m Connected To The Internet?
From the home screen, tap on the Menu button at the upper left corner. On the Menu screen you will see mobile data bars or Wi-Fi bars. -
How Long Does The Data Plan Last?
Two years from the time of initial activation. Your built-in mobile data will automatically launch when you turn on Pocketalk for the first time. -
How Many Countries Does Pocketalk Work In?
The embedded global SIM chip in Pocketalk gives you mobile data coverage in over 130 countries. Full list found here. Please note that this does not mean that you will get connection everywhere within the supported country. As you are aware, carrier services cannot be found in all places, and th... -
There are two options you can choose from for renewing your embedded global SIM: 1 Year (auto renewal) for €43.20 / year (£38.40 / year) 2 Weeks (no auto renewal) for €30.00 (£27.00) NOTE: If you select the "1 year (auto renewal)" option, you can cancel the auto renewal through the Pocketalk ID ...
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What Do I Need To Know When Using Pocketalk In China?
If using Pocketalk in China, you may not be able to connect to the internet using local Wi-Fi networks or prepaid SIMs sold in China. When using Pocketalk in China, we recommend you to switch OFF the Wi-Fi and switch to data mode. If you would like to connect to a Wi-Fi hotspot in China, you can... -
What Happens At The End Of The Two-Year Mobile Data Plan?
After the two years, if you would like to continue using the built-in data for your mobile data connections, you will need to renew your data plan. This is offered at €43.20 (￡38.40) /year. For the detailed steps on how to do so, please view the following article. If you wish not to renew, other... -
What If My Mobile Data Connection Is Poor?
We have all encountered mobile data connections being poor in certain areas. If this happens, we encourage looking for a local Wi-Fi to connect to or connecting to a personal hotspot on your phone. Sometimes Wi-Fi can offer a stronger and faster connection than a mobile data connection through a ...